Guaranteed Safety
We know how critical it is to our customers to be able to conduct a secure reservation online. We have taken great measures to ensure the security of every transaction made through our Website by employing the latest security and encryption technology. Every reservation that you make is backed by this Shop Safe Guarantee.
For additional transaction security, we have partnered with MasterCard and Visa to implement the latest credit card security protocols:
USAHotelGuide.com Shop Safe Guarantee
If unauthorized use of your credit card occurs, however unlikely, please follow the reporting procedures defined by your credit card provider and contact us at customercare@traveltrustreservations.com immediately. Most major credit card companies cover all charges that result from unauthorized use of your credit card or may limit your liability to $50.00 USD - the maximum liability allowed under the Fair Credit Billing Act. For more information on the Fair Credit Billing Act, contact the Bureau of Consumer Protection or review the Federal Trade Commission web site at www.ftc.gov.
In the event that your credit card company holds you liable for unauthorized charges made as a result of your credit card purchase at USAHotelGuide.com while your transaction was processed on our secure server, we will reimburse you for the remaining liability, up to the maximum of $50.00 USD. If unauthorized use of your credit card does occur, however unlikely, you must notify your credit card company in accordance with its reporting procedures and regulations.
Technology
By using our secure server, your transaction, which includes personal and credit card information, will automatically be encrypted. The process of encryption takes the information you enter and converts it into bits of code that are securely transmitted over the Internet and is not able to be read by a third-party.
When your encrypted transaction is received by our secure server, it is then converted back into its original form by our decryption software and is stored in our secure database, which is located at a hardened location.
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